Privacy policy

🔐 Privacy Policy | The Claw Room

At The Claw Room, your privacy is just as important as your nails. This Privacy Policy outlines how we collect, use, and protect your personal information.

📋 What We Collect

When you shop with us, we may collect:

Name, email address, and shipping/billing address
Phone number (if provided)
Payment information (processed securely — we do not store credit card numbers)
Order details and preferences
IP address and browsing behavior via cookies or analytics tools

💻 How We Use Your Info

We use your info to:

Process and ship orders
Send order updates or respond to questions
Improve website performance and customer experience
Send occasional emails or promotions (only if you opt in)

🔒 How We Protect Your Info

We keep your info safe with:

SSL encryption
Secure checkout via Shopify and trusted third-party payment processors
Limited access to customer information internally

We will never sell, rent, or share your personal data with third parties for marketing purposes.

🍪 Cookies & Tracking

Our site uses cookies to:

Save your cart
Improve your browsing experience
Track site traffic and performance

You can disable cookies in your browser settings if you prefer.

📱 SMS Compliance Policy | The Claw Room

We value your trust (and your phone number). The Claw Room is committed to protecting your privacy and ensuring compliance with all relevant SMS marketing laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

🔔 What You’re Opting Into

By checking the SMS opt-in box at checkout or subscribing through any form on our site, you agree to receive:

Order confirmations and updates
Promotional offers, exclusive drops, and glam alerts
Occasional messages about new products or restocks

Messages will be sent to the mobile number you provide. Message frequency varies.

💬 Your Consent

Consent to receive SMS messages is not a condition of purchase.
By opting in, you confirm that you are the account holder or have permission from the account holder to receive messages.

❌ How to Opt Out

You can unsubscribe from SMS communications at any time by replying:

STOP to cancel
HELP for assistance

After opting out, you will no longer receive marketing texts from us — but you can still shop all the press-on goodness at [your website].

💸 Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan.

Abandoned Checkout Communications

If you begin checkout but don’t complete it, we may contact you using the information provided (email or SMS) to:

Remind you of items left in your cart
Offer assistance or exclusive discounts
Help complete your order

You can opt out anytime using unsubscribe links or texting STOP.

🔐 Privacy & Security

Your phone number and personal data are stored securely and will never be sold or shared with third parties for marketing purposes. For more, see our Privacy Policy.

💅 Let’s Talk Meta (a.k.a. Why You See Our Ads Everywhere)

Yes babe, The Claw Room uses Meta (Facebook & Instagram) tools to sprinkle a little sparkle across your feed. That means we might share some non-personal data (like cookies, clicks, and chaos) with Meta to:

Serve you spicy ads you’ll actually care about
Stalk our own ad performance like the digital divas we are
Make your experience smoother than a fresh top coat

Don’t worry—we’re not giving them your name, number, or love life (we keep that drama in-house). It’s all about pixels and preferences, not privacy invasions. You can control what you see or opt out at facebook.com/adpreferences.

Because even our marketing’s got claws. 🐾

👇 Your Rights

You can request to:

View, update, or delete your data
Opt out of promotional emails at any time
Contact us with questions at therealclawroom@gmail.com

📝 Updates to This Policy

We may update this policy occasionally. Changes will be posted here with the updated effective date.

Last updated: [5-28-2025]

Still have questions? Email us anytime therealclawroom@gmail.com— we’re here to help.
THE CLAW ROOM 🖤